TERMS OF SERVICE

OVERVIEW

This website is operated by GlowNest, a trading name of SHAVKET GLOBAL LTD. Throughout the website, the terms “we,” “us,” and “our” refer to GlowNest and SHAVKET GLOBAL LTD.

GlowNest offers this website, including all information, products, services, and tools available through it, subject to your acceptance of these Terms of Service and all other policies published on our website.

By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not access or use our website.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ELIGIBILITY AND ACCOUNTS

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and password and for all activities performed through your account.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, photographs, colors, dimensions, and other information as accurately as possible.

However, the appearance and color of a product may vary depending on your screen, device settings, lighting conditions, and manufacturing variations.

All product descriptions, prices, availability, and other information may be changed at any time without prior notice.

We reserve the right to discontinue any product or limit the quantity of products available to any person, household, geographic region, or jurisdiction.

Products must be used according to the instructions and safety information supplied with them. Customers are responsible for determining whether a product is appropriate for their intended use.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase products from us. An order is accepted only after payment has been successfully processed and we have issued an order confirmation.

We reserve the right to reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment problems, product unavailability, or shipping restrictions.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

Please check your order information carefully before completing your purchase. Once an order enters processing, we may not be able to change or cancel it.

Products purchased from our store are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 – PRICES AND PAYMENT

Prices are displayed in the currency shown at checkout. Prices may change without notice, but changes will not affect orders already accepted.

Applicable shipping charges, taxes, duties, and other fees will be displayed at checkout where possible.

International customers may be responsible for customs duties, import taxes, or other charges imposed by their country. These charges are not controlled by GlowNest unless specifically stated at checkout.

You agree to provide accurate and complete billing and payment information. You confirm that you are authorized to use the selected payment method.

If an obvious pricing or product information error occurs, we reserve the right to correct the error and cancel the affected order. If payment has already been collected, a refund will be issued.

SECTION 5 – SHIPPING AND DELIVERY

Orders may be processed and shipped from different fulfillment locations.

Processing and delivery times shown on our website are estimates and are not guaranteed. Delays may occur because of carriers, customs, weather, holidays, high order volumes, incorrect address information, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.

Tracking information will be provided when it becomes available.

Further information is available in our Shipping Policy.

Nothing in this section limits any mandatory consumer rights available under applicable law.

SECTION 6 – RETURNS AND REFUNDS

Returns, exchanges, damaged products, and refunds are handled according to our Return and Refund Policy published on this website.

Customers must contact us before returning an item. Products returned without prior authorization may not be accepted.

Nothing in our Return and Refund Policy or these Terms limits any mandatory statutory rights available to consumers.

SECTION 7 – ACCURACY OF INFORMATION

We attempt to ensure that information on our website is accurate and current. However, the website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping costs, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

Information provided on this website is for general informational purposes and should not be relied upon as professional, medical, legal, or financial advice.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our website may contain services, tools, applications, content, or links provided by third parties.

We do not control third-party websites or services and are not responsible for their content, security, availability, policies, products, or practices.

Your use of third-party services is subject to the applicable third party’s own terms and policies. You should review those terms before using the service or completing a transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

GlowNest is powered by Shopify, which provides the e-commerce platform used to operate our online store.

Purchases made through our store are transactions directly between you and GlowNest. Shopify is not the seller of our products and is not responsible for fulfilling orders, processing returns, resolving product complaints, or addressing injuries or losses related to products purchased from GlowNest.

SECTION 10 – INTELLECTUAL PROPERTY

The content made available through our website, including our name, branding, text, graphics, designs, photographs, videos, logos, and website layout, is owned by us or used under license and may be protected by intellectual property laws.

You may use the website only for lawful, personal, and non-commercial purposes.

You may not copy, reproduce, distribute, publish, modify, sell, license, commercially exploit, or create derivative works from our website content without prior written permission from the applicable rights holder.

Third-party trademarks and content remain the property of their respective owners.

SECTION 11 – CUSTOMER REVIEWS AND SUBMISSIONS

If you submit a review, photograph, comment, suggestion, idea, or other content to us, you confirm that you have the right to provide it and that it does not violate any law or third-party rights.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, translate, and display content you voluntarily submit in connection with our business and marketing activities, where permitted by law.

We may remove content that is unlawful, misleading, abusive, defamatory, obscene, infringing, or otherwise inappropriate.

You must not submit malicious software, false information, or content that violates another person’s privacy or intellectual property rights.

SECTION 12 – PRIVACY

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and other service providers required to operate the store, process payments, fulfill orders, provide customer service, prevent fraud, and comply with legal obligations.

SECTION 13 – PROHIBITED USES

You may not use our website or services:

• For any unlawful, fraudulent, or abusive purpose

• To violate intellectual property, privacy, or other legal rights

• To submit false, misleading, or fraudulent information

• To transmit viruses, malware, or other harmful code

• To collect or track another person’s information without authorization

• To interfere with the security or operation of the website

• To attempt unauthorized access to accounts or systems

• To send spam, phishing messages, or deceptive communications

• To scrape, copy, or commercially exploit website content without permission

• To circumvent security measures or purchasing restrictions

We may suspend or terminate access to our website where we reasonably believe these Terms have been violated.

SECTION 14 – DISCLAIMER OF WARRANTIES

We aim to provide reliable access to our website and accurate information. However, we do not guarantee that the website will always be uninterrupted, secure, available, or error-free.

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or restricted.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, GlowNest, SHAVKET GLOBAL LTD, and their directors, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Our liability will always remain subject to mandatory consumer protection laws.

SECTION 16 – INDEMNIFICATION

To the extent permitted by law, you agree to compensate GlowNest and SHAVKET GLOBAL LTD for reasonable losses, liabilities, and expenses resulting from your unlawful use of the website, your material breach of these Terms, or your violation of another person’s legal rights.

This provision does not apply where the loss resulted from our own breach, negligence, or unlawful conduct.

SECTION 17 – TERMINATION

We may suspend or terminate access to our website if you materially violate these Terms, engage in fraud or unlawful activity, interfere with the website, or create a security risk.

Termination does not affect rights and obligations that arose before termination or provisions that are intended to continue after termination.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.

The remaining provisions will continue to be valid and enforceable.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies published on our website, constitute the agreement governing your use of our store.

SECTION 20 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Nothing in these Terms limits any mandatory consumer rights or legal protections available to you under the laws applicable in your place of residence.

SECTION 21 – CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our services, business practices, or legal obligations.

The current version will be published on this page. Material changes will be communicated where required by applicable law.

Continued use of the website after an update takes effect constitutes acceptance of the revised Terms, to the extent permitted by law.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Trading name: GlowNest
Legal business name: SHAVKET GLOBAL LTD
Email: aybikeshevket@gmail.com
Business address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Phone: +90 551 091 8503